Legal

PetArrest Terms of Service

Effective Date: April 2, 2026

Operated by Soft Sync Solutions LLC

1. Agreement to These Terms

These Terms of Service ("Terms") are a binding agreement between you and Soft Sync Solutions LLC, a Delaware limited liability company that operates the PetArrest service ("PetArrest," "Company," "we," "us," or "our"). These Terms govern your access to and use of petarrest.com, any related websites, applications, emails, media, content, products, and services that link to or reference these Terms (collectively, the "Service").

By accessing, browsing, purchasing from, submitting content to, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

You may use the Service only if you are at least 18 years old, have the legal capacity to enter into a binding contract, and are not barred from using the Service under applicable law.

The Service is intended for general adult audiences in the United States. We may refuse access, orders, or use by any person, region, or jurisdiction at any time in our sole discretion.

3. What the Service Is

PetArrest is an entertainment service that creates humorous, fictional, parody-style, mock "news" or "crime report" content about pets based on user-submitted pet photos, videos, prompts, and fictional scenarios. The Service is satire and entertainment only. It is not journalism, factual reporting, legal advice, law enforcement activity, or a statement of actual criminal conduct.

You acknowledge and agree that all "charges," "reports," "breaking news," headlines, captions, scripts, voiceovers, scenes, or other output generated through the Service are fictional, comedic, and not assertions of fact.

4. Strict Pet-Only Use; Absolute Ban on Human Content

The Service may be used only to create fictional entertainment content about a pet or companion animal. You may upload or submit only content relating to a pet that you own, control, or otherwise have the full legal right and permission to feature.

You may not use the Service to create, imply, suggest, parody, accuse, depict, reference, or generate content about any human being. This prohibition is absolute and includes, without limitation:

  1. any real person, whether living or deceased;
  2. any private person, public figure, celebrity, politician, influencer, customer, employee, rival, ex-partner, classmate, neighbor, or other identifiable individual;
  3. any minor;
  4. any human face, body, likeness, voice, name, username, email address, phone number, location, or other personal information;
  5. any AI-generated, edited, altered, stylized, cartoonized, blurred, or partially obscured image or audio intended to resemble or evoke a real human being; and
  6. any content that mixes a pet with a human or that could reasonably be understood as referring to a human being.

You may not use the Service to create defamatory, harassing, fraudulent, misleading, abusive, humiliating, invasive, or deceptive content, even as a joke, prank, parody, or "satire."

Any attempt to use the Service to create content about a person, or to make content that could be mistaken as being about a person, is a material breach of these Terms. We may reject the order, refuse service, remove the content, retain evidence of the submission, suspend or terminate access, keep any fees already paid to the maximum extent permitted by law, and take any other action we deem appropriate.

5. User Content; Your Representations and Warranties

"User Content" means anything you upload, submit, transmit, post, send, or otherwise provide to us or through the Service, including pet photos, videos, names, prompts, descriptions, messages, reviews, email addresses, and other material.

You represent, warrant, and covenant that:

  1. you own or control all rights necessary to submit the User Content and to grant the rights described in these Terms;
  2. your User Content depicts only a pet or companion animal and does not depict, identify, imitate, or reference any human being;
  3. your User Content and your use of the Service will not violate any law, regulation, contract, intellectual-property right, privacy right, publicity right, or other right of any third party;
  4. your prompt and any "crime," accusation, storyline, or scenario you submit is fictional and intended solely for pet-related entertainment;
  5. your User Content does not contain viruses, malware, spyware, malicious code, or harmful functionality;
  6. your User Content is not obscene, threatening, hateful, discriminatory, exploitative, illegal, or otherwise objectionable;
  7. you understand that User Content, Output, and related order records may be stored, retained, reviewed, and used as described in these Terms and our Privacy Policy; and
  8. you will not submit sensitive personal information or any information you do not want stored, retained, or potentially used as described in these Terms and our Privacy Policy.

We are not obligated to monitor, screen, edit, or pre-approve User Content, but we may do so at any time. Our decision not to screen or remove content does not waive any of our rights and does not create any responsibility or liability for us.

Except as expressly required by applicable law or stated in our Privacy Policy, you understand that submissions and outputs are not confidential, and you should not submit anything you expect us to keep secret.

6. License You Grant to Us; Marketing and Promotional Rights

As between you and us, and except for the rights you expressly grant below, you retain whatever ownership rights you may have in your original User Content. However, by submitting User Content or using the Service, you grant to the Company and its affiliates, successors, assigns, contractors, service providers, and sublicensees a worldwide, perpetual, irrevocable, nonexclusive, transferable, sublicensable, royalty-free, fully paid-up license to host, store, retain, cache, copy, reproduce, modify, adapt, edit, translate, dub, caption, excerpt, crop, reformat, create derivative works from, publish, distribute, transmit, publicly perform, publicly display, commercialize, and otherwise use your User Content, your pet's name and likeness, your prompts, and any Output or portion thereof generated from or based on them, in any media or format now known or later developed, for any lawful business purpose, including to:

  1. provide, operate, maintain, troubleshoot, and improve the Service;
  2. create, render, deliver, and store outputs;
  3. review submissions for policy compliance, fraud prevention, security, and abuse prevention;
  4. test, develop, analyze, support, and improve our systems, workflows, and offerings; and
  5. advertise, market, promote, publicize, demonstrate, and showcase the Service or any related products or services.

This means, among other things, that we may use original uploads, screenshots, still frames, excerpts, clips, edited versions, watermarked versions, captions, prompts, pet names, and generated videos or reports in our marketing, social media, paid ads, website, emails, case studies, demos, and other promotional materials, without notice, approval, attribution, or compensation to you or any other person.

To the maximum extent permitted by law, the rights you grant in this section apply whether or not an order is completed, delivered, refunded, charged back, later removed from our systems, or later deleted at your request, and those rights survive termination of these Terms and your use of the Service.

To the maximum extent permitted by law, you waive any moral rights, droit moral, attribution rights, integrity rights, or similar rights in the User Content and in any output to the extent necessary for us to exercise the rights granted in these Terms.

We have no obligation to use, publish, or preserve any User Content or Output and no obligation to identify you as the source of any content we use.

7. Generated Output; Ownership; Your Limited License

The Service may generate scripts, videos, images, audio, captions, headlines, or other outputs ("Output") automatically or semi-automatically based on your User Content and instructions. Output may be incomplete, inaccurate, nonsensical, offensive, repetitive, unavailable, or unsuitable for your intended use.

We and our licensors retain all right, title, and interest in and to the Service, including the site, software, code, workflows, prompts, templates, production methods, design, branding, logos, text, graphics, interfaces, and all related intellectual property. To the extent permitted by law, we also reserve all rights in the Output other than any rights you may have in your own pre-existing User Content embedded within it.

Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, revocable, nonexclusive, nontransferable, nonsublicensable license to use the delivered Output for your own lawful, personal, non-commercial entertainment and personal social-sharing purposes only. You may not resell, license, white-label, commercially exploit, use in advertising, use as a product offering, use for model training, or otherwise use the Output for commercial purposes without our prior written consent.

You are solely responsible for how you use, post, forward, embed, or share any Output and for any consequences that result from your use or misuse of the Output. You may not use the Output in any way that suggests a real person committed misconduct or that a report is factual or verified.

If we include any disclaimer, label, watermark, branding, or indicator that the Output is fictional, satirical, or generated by PetArrest, you may not remove, obscure, crop out, alter, or misrepresent it.

8. Orders, Payment, Delivery, and Refunds

You agree to pay all prices, fees, taxes, and charges displayed at the time of purchase. Payments may be processed by third-party payment processors, including Stripe. You authorize us and our payment processors to charge your selected payment method for all amounts due.

We may refuse, cancel, delay, or limit any order at any time for any lawful reason, including suspected misuse, fraud, policy violations, technical failures, production constraints, vendor issues, legal risk, or pricing or listing errors.

Each purchase is a limited, one-time entertainment transaction only. Except as expressly stated in these Terms or required by non-waivable law, no purchase creates any continuing service obligation, revision obligation, storage obligation, support obligation, compatibility obligation, delivery deadline, performance standard, or duty to recreate, re-render, or re-deliver content.

UNLESS APPLICABLE LAW REQUIRES OTHERWISE, ALL SALES ARE FINAL AND NON-REFUNDABLE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU ARE NOT ENTITLED TO CANCEL, RETURN, EXCHANGE, OR RECEIVE A REFUND OR PARTIAL REFUND BASED ON DISSATISFACTION, SUBJECTIVE PREFERENCE, STYLE, TASTE, TIMING, DELAY, TECHNICAL ISSUES, DELIVERY FAILURE CAUSED BY THE EMAIL ADDRESS OR CONTACT METHOD YOU PROVIDED, OUTPUT QUALITY, CHANGED CIRCUMSTANCES, LATER FILE UNAVAILABILITY, OR OUR REJECTION, CANCELLATION, OR SUSPENSION OF AN ORDER DUE TO SUSPECTED POLICY VIOLATIONS, SUSPECTED HUMAN-RELATED CONTENT, FRAUD, ABUSE, OR LEGAL RISK.

Any credit, replacement, re-render, or refund we choose to provide is a purely voluntary business courtesy, may be subject to conditions we choose, and does not waive this policy or create any obligation or precedent in any other case.

We do not guarantee that any order will be accepted, processed, completed, or delivered within any particular time frame. Delivery may occur by email, account access, download link, streaming link, or another method we choose. Once sent to the email address or delivery method you provided, the order will be deemed delivered, even if you do not open, receive, download, or access it.

9. Storage; Retention; No Backup or Availability Guarantee

We may store and retain User Content and Output for any period of time, including original uploads, still frames, intermediate working files, draft renders, edited assets, order records, and final deliverables, including after delivery, for operational, archival, legal, evidentiary, security, fraud-prevention, analytics, product-development, and marketing purposes. However, we do not promise to keep any file, account, order, or Output available for any minimum period, and we may delete, archive, overwrite, move, or lose content at any time.

You are solely responsible for downloading, backing up, and retaining your own copies. We have no obligation to maintain backups for your benefit, restore deleted files, or re-deliver prior orders.

Requesting deletion or ceasing use of the Service does not require us to recall, retract, delete, or stop using content that has already been published, distributed, archived, or incorporated into marketing materials, except to the extent required by applicable law.

10. Prohibited Conduct

You agree not to, and not to help or encourage others to:

  1. use the Service for or in connection with any human being or content relating to any human being;
  2. submit any content that is unlawful, infringing, defamatory, invasive of privacy, abusive, hateful, threatening, deceptive, exploitative, or otherwise objectionable;
  3. use the Service to harass, embarrass, extort, bully, deceive, impersonate, intimidate, threaten, or injure anyone;
  4. represent any Output as true, factual, verified, journalistic, or real-world reporting;
  5. remove or alter any watermark, disclaimer, or notice;
  6. reverse engineer, decompile, scrape, crawl, copy, mirror, frame, or systematically extract data from the Service;
  7. interfere with or disrupt the Service, servers, accounts, or security features;
  8. access the Service through bots or automated means not authorized by us;
  9. use the Service to build or train a competing product or dataset;
  10. submit any third-party intellectual property or personal information without full rights and permission; or
  11. violate any applicable law or regulation.

We may determine, in our sole discretion, whether conduct violates these Terms.

11. Monitoring; Enforcement; Suspension; Termination

We may, at any time and without liability, investigate suspected violations, monitor use, reject submissions, remove or disable access to content, suspend or terminate access to the Service, block delivery, cancel orders, preserve records, and cooperate with law enforcement or third parties.

Termination or suspension may occur with or without notice and for any reason or no reason, including suspected misuse, policy violations, payment disputes, chargebacks, legal risk, or protection of the Service or others.

Sections that by their nature should survive termination will survive, including without limitation sections relating to licenses, ownership, disclaimers, limitations of liability, indemnification, dispute resolution, governing law, and marketing rights.

12. Third-Party Services

The Service may rely on third-party providers for hosting, storage, payments, communications, analytics, content processing, media generation, or other functions. Your use of any third-party service may also be subject to that third party's terms and privacy policy.

We are not responsible for third-party services, sites, tools, acts, omissions, policies, outages, or security practices. Third-party services are provided "as is" and at your own risk.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, ALL OUTPUT, AND ALL RELATED CONTENT AND DELIVERABLES ARE PROVIDED "AS IS," "AS AVAILABLE," "WITH ALL FAULTS," AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WITHOUT LIMITING THE FOREGOING, WE DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, COMPLETENESS, RELIABILITY, QUALITY, AVAILABILITY, SECURITY, COMPATIBILITY, AND ERROR-FREE OR UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR EXPECTATIONS, THAT ANY OUTPUT WILL BE ACCURATE OR SUITABLE, THAT ANY FILE WILL BE STORED OR DELIVERED, OR THAT THE SERVICE WILL BE FREE OF HARMFUL COMPONENTS OR UNAUTHORIZED ACCESS.

YOU ASSUME ALL RISK ARISING FROM YOUR USE OF THE SERVICE, YOUR SUBMISSIONS, YOUR SHARING OF ANY OUTPUT, AND ANY REACTION OR CONSEQUENCE CAUSED BY YOUR USE OR MISUSE OF THE SERVICE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS AFFILIATES, OWNERS, MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SERVICE PROVIDERS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR ENHANCED DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM, OR FIFTY U.S. DOLLARS (US $50), WHICHEVER IS LESS.

THE LIMITATIONS IN THESE TERMS APPLY REGARDLESS OF THE THEORY OF LIABILITY, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, STATUTE, OR OTHERWISE, AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow certain limitations or exclusions. In that case, those portions apply only to the maximum extent permitted by applicable law.

15. Indemnification

You will defend, indemnify, and hold harmless the Company and its affiliates, owners, members, managers, officers, directors, employees, contractors, agents, licensors, service providers, and suppliers from and against any and all claims, demands, actions, proceedings, investigations, liabilities, damages, judgments, awards, losses, fines, penalties, costs, and expenses (including reasonable attorneys' fees and costs) arising out of or related to:

  1. your User Content;
  2. your use or misuse of the Service or any Output;
  3. your breach or alleged breach of these Terms;
  4. your violation of any law or regulation; or
  5. your violation of any right of any third party, including any intellectual-property, privacy, publicity, or other personal or proprietary right.

We may assume the exclusive defense and control of any matter subject to indemnification by you, and you will cooperate fully with us.

16. Informal Dispute Resolution

Before starting any legal proceeding other than a qualifying small-claims matter, you and we agree to try to resolve the dispute informally. The party initiating the dispute must send written notice describing the claim and requested relief to the other party. Our notice address is: hello@petarrest.com; 254 Chapman Rd, Ste 208 #14800, Newark, Delaware 19702 US. Your notice must be sent to the most recent contact information you provided to us.

If the dispute is not resolved within 30 days after notice is received, either party may proceed as allowed under these Terms.

17. Binding Individual Arbitration; Class Action Waiver

Except for disputes that qualify for small claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration on an individual basis.

The arbitration will be administered by the American Arbitration Association ("AAA") under its applicable consumer arbitration rules, except as modified by these Terms. The arbitration may be conducted remotely by video, telephone, written submissions, or in a location determined under the applicable rules. Judgment on the award may be entered in any court of competent jurisdiction.

YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.

YOU AND WE ALSO WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, MASS ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. All claims must be brought only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

If any portion of this arbitration or class-action waiver section is found unenforceable as to a particular claim, then that claim must be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts for that purpose, except to the extent prohibited by law.

18. Governing Law

These Terms and any dispute arising out of or relating to the Service or these Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except to the extent superseded by federal law or prohibited by applicable consumer-protection law.

19. Changes to the Service or These Terms

We may modify, suspend, discontinue, or restrict all or any part of the Service at any time, with or without notice. We may also update these Terms from time to time by posting a revised version on the Service. The updated Terms become effective when posted or on any later effective date we specify.

By continuing to use the Service after revised Terms become effective, you agree to the revised Terms.

20. Miscellaneous

These Terms, together with any policies or notices we incorporate by reference, constitute the entire agreement between you and us regarding the Service and supersede prior or contemporaneous understandings relating to the Service.

To the maximum extent permitted by law, no advertisement, example, social-media post, FAQ, support message, course of dealing, course of performance, trade usage, or statement outside these Terms creates any promise, warranty, duty, or obligation unless it is set out in a written agreement signed by an authorized representative of the Company. You acknowledge that you have not relied on any representation not expressly stated in these Terms.

To the maximum extent permitted by law, any implied terms, implied duties, implied conditions, implied contractual obligations, and similar non-express obligations are disclaimed except to the extent they cannot lawfully be disclaimed. No agency, partnership, joint venture, employment, fiduciary, advisory, or other special relationship is created between you and us.

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms freely, including in connection with a merger, sale, financing, reorganization, or acquisition.

We are not liable for any delay or failure in performance caused by events beyond our reasonable control, including internet outages, hosting failures, vendor failures, payment-processor issues, security incidents, labor disputes, governmental actions, natural disasters, or acts of God.

Headings are for convenience only and do not affect interpretation.

21. Contact Information

PetArrest is operated by Soft Sync Solutions LLC, a Delaware limited liability company.

Contact:

Soft Sync Solutions LLC

254 Chapman Rd, Ste 208 #14800, Newark, Delaware 19702 US

General Support and Privacy Requests: hello@petarrest.com

If you have a legal notice, dispute notice, or copyright/rights complaint, send it to: hello@petarrest.com; 254 Chapman Rd, Ste 208 #14800, Newark, Delaware 19702 US.